What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or fill out a form on our site.
How do we use your information?
We may use the information we collect from you in any of the following ways:
- To personalise your experience
- To allow us to better service you in responding to your customer service requests
- To quickly process orders and transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
- To send periodic emails regarding your order or our newsletter
- To contact you in the event of any problems with the delivery of your items
- To prevent misuse or improper use of our services
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We do not include or offer third-party products or services on our website.
COPPA (Children Online Privacy Protection Act)
We do not collect any information from anyone under 13 years of age. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
Terms of Service
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
34 Poplar Road
Birmingham, West Midlands B14 7AD
This policy was last modified on 12/09/2017